JOB DESCRIPTION

Honey Nest is a performance-driven growth partner for service-based businesses across the health and wellness space, including med spas, gyms, and wellness concepts. We help local and service business owners scale with proven systems and strategies that actually move the needle.

We are hiring a hungry, high-performing Closer to join our fully remote team. You will take qualified sales calls with business owners who are actively looking to scale and guide them to the one decision that is unquestionably right for their business: working with Honey Nest.

This is not a passive role. You are expected to close at a high rate, own your pipeline with relentless follow-up, and hold yourself to a standard that matches our culture. If you want to eat well, you need to perform. It is that simple.

REQUIREMENTS
1 to 3 years of experience in high-ticket closing or consultative sales, with a verifiable track record

Minimum one-in-four close rate, consistently. Below that is not acceptable and this role is not for you

Ability to run and close a minimum of 30 qualified calls per month

Professional home office setup with strong internet, a neutral background, and polished on-camera presence for every video call

Strong written and verbal communication skills. Concise, clear, and confident

Experience managing and maintaining an organized, current pipeline at all times

Self-sufficient and proactive. You do not wait to be chased, managed, or told what to do

Ability to perform under pressure without losing composure or letting performance slip

RESPONSIBILITIES:

Customer Success (90% of Time):

Exceed our customer's expectations, every day by being KIND and HELPFUL

Conduct zoom meetings monthly with customers to discuss past results, lead conversions, upcoming campaign plans, and problem solve.

Review clients CRM to see conversion data and provide helpful insight for any constraints

On Average, 5-6 hours a day will be spent in zoom meetings

Engage customers in upsell opportunities.

When campaigns are not meeting key performance metrics, work with our Account Management team to make changes.

Ethically sound and with a personal pride in how others perceive you

Maintain extreme attention to detail and double check the minutia

Other (10% of time):

Collaborate with the team to brainstorm and troubleshoot opportunities.

Admin responsibilities- send account updates/changes to the correct team's channels.

Manage business settings in Facebook Ads Manager and review performance metrics

Stay up-to-date with digital marketing trends and potential new channels and strategies.

Note: We have "Ad Account Managers" that will do the bulk of ad creation and implementation across all of the client locations we manage, but we expect our "Customer Success Manager" to have intimate knowledge of the Facebook Ads platform so that they can effectively make minor campaign changes and communicate our Digital Marketing strategy effectively to our clients. You will not be runnings ads, but keeping extreme accountability.

QUALIFICATIONS:
Sales Track Record: Documented close rates, deal volume, and OTE history that backs up your experience. Numbers speak here.

High-Ticket Experience: Proven comfort selling offers at $2,500, $6,000, $7,500 or above, ideally in a B2B or service-based context.

Pipeline Ownership: Demonstrated ability to independently manage follow-up cadences and generate a significant portion of your own pipeline through engagement with prospects.

CRM Proficiency: Comfortable in any modern CRM: logging calls, advancing deal stages, setting follow-up tasks, and keeping data accurate.

Communication Standards: You write well, speak clearly, and adjust your tone and approach based on the prospect in front of you. You can push through objections and handle discovery well.

Video Call Professionalism: Every call is treated as a first impression. Dressed appropriately, background clean, camera on, energy up.

Must be a Core Value fit (Core Values listed below):

-Enthusiastically Serve

-Obsessed with being exceptional

-Figure it out

-Continuously Grow

-Proactive leader

-Take Accountability

What we expect from you:

Efficiency: Significant output with minimal wasted effort. No handholding.

Aggressiveness: Move fast and take a strong stand without being abrasive.

Proactiveness: You do not offload your work and wait for support. You take ownership.

Calm Under Pressure: Heavy call days, tough prospects, and missed closes do not derail your performance.

Enthusiasm: Genuine passion for what we do. A can-do attitude every single day.

Work Ethic: Willing to put in the hours to get things done right and on time.

Persuasion: You can move people toward a decision they need to make without manipulation.

Bonus Desirable Experience:
- Drafting up numbers for prospects to see ROI

- HighLevel (CRM) management experience (Will be provided)

- Slack, Zoom, and Google Meet

- Fathom.ai

- Experience in a digital marketing agency or in franchising is not required but highly desirable